This warrants to the original purchaser that this product will be free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for 1 year from the date of purchase. Missing or initially defective products will be replaced free of charge during the period of this warranty. If models or products are unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home.
After 1 year we will consider any items for return that are deemed defective due to materials or craftsmanship.
We require proof of purchase to process any refund or exchange. Often, order ID’s from the original retailer will suffice for online orders, otherwise we require physical proof in the form of emailed receipts or the like.
To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within one year of purchase) in certain situations, including:
- Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
- Products showing excessive wear and tear
- Products lost or damaged due to fire, flood, or natural disaster
- Products with a missing label or label that has been defaced
- Products returned for personal reasons unrelated to product performance or satisfaction
- Products that have been soiled or contaminated, until they have been properly cleaned
KiddieTotes will advise you on how to proceed in making warranty claims. To begin a warranty claim, write to KiddieTotes explaining the defect and include proof of purchase and your name, address, and telephone number. Email is firstname.lastname@example.org.
DESIGN | Our lightweight backpack has multiple inner compartments, comfy padded adjustable straps, and a nylon back panel, which means it will meet all your child’s needs. Looped top handle for tidy hanging.
FUNCTIONALITY | Because it is the perfect size bag for kids, it’s easy for them to pack themselves for sleep-overs, weekend trips, play dates, and school. Ideal for them to bring along to day trips and outdoor activities.
DURABLE AND EASY-TO-CLEAN | Waterproof and made with Earth-friendly materials. PVC- and BPA-free. Daypack has an ultra strong zipper with ABS and iron grips, which means repeated use won’t break it. Easy to spot clean both inside and out.
UNIQUE AND FUN | Cool and cute with plush horn and ears, so your child will enjoy wearing it to daycare, preschool, kindergarten or elementary school. Plus, nobody else will likely have the same one. This compact softshell bag stylishly stores their toys, crayons, books, and snacks.
WARRANTY | Your purchase is backed by a 1-year warranty, and USA-based Customer Service. 10” x 4” x 7.5”. For ages 1- to 5-years-old.