This warrants to the original purchaser that this product will be free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for 1 year from the date of purchase. Missing or initially defective products will be replaced free of charge during the period of this warranty. If models or products are unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home.
After 1 year we will consider any items for return that are deemed defective due to materials or craftsmanship.
We require proof of purchase to process any refund or exchange. Often, order ID’s from the original retailer will suffice for online orders, otherwise we require physical proof in the form of emailed receipts or the like.
To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within one year of purchase) in certain situations, including:
- Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
- Products showing excessive wear and tear
- Products lost or damaged due to fire, flood, or natural disaster
- Products with a missing label or label that has been defaced
- Products returned for personal reasons unrelated to product performance or satisfaction
- Products that have been soiled or contaminated, until they have been properly cleaned
KiddieTotes will advise you on how to proceed in making warranty claims. To begin a warranty claim, write to KiddieTotes explaining the defect and include proof of purchase and your name, address, and telephone number. Email is firstname.lastname@example.org.
DESIGNED FOR KIDS | Trolley suitcase and bag are lightweight, which means they are easy for independent toddlers to carry or pull. Plus, they're roomy enough for all their gear, and designed to deflect and absorb impact so they last.
DURABILITY | Our hardside set has a strong and thick ABS hardshell exterior. This means it is water- and scratch-resistant, and won’t break after repeated use. Smooth-rolling wheels ensure simple maneuvering. A short handle allows for effortless carrying. Comfortable push button makes using the adjustable telescoping handle easy.
SECURE PACKING | Sturdy cross straps inside the luggage keep your child’s clothes and pajamas organized while traveling. Flexible inner compartment zips closed so it’s ideal for accessories, toys and snacks. Strong external zipper closure keeps all contents contained while traveling.
FUNCTIONALITY | Adorable and practical for small children. Perfect for extended overnight stays, sleep-overs, weekend trips, sports, and school. Easy for boys and girls to pack themselves so they can bring along on day trips and outdoor activities.
APPROVED FOR AIR TRAVEL | TSA- and IATA-approved, which means it meets domestic and international flight size requirements. Will fit inside overhead cabin bins, or under seats, on both small and large planes. Kid-approved too! Luggage case: 9.5” x 13.5” x 19” Backpack: 4.75” x 10” x 13”.